Configurable membership plans
Build the tiers, choose what each plan includes, and set your own prices — preventive care and member service, shaped the way your clinic works.
For private clinics, dental groups, aesthetics & therapy practices
Patient membership & retention for clinics.
Run membership or care plans, give members a digital card in their wallet, and keep them coming back with automatic recall for the care their plan includes. Built for retention and admin — never to reward spending on treatment.
What patient membership software is
Patient membership software lets a clinic run membership or care plans — the tiers, what’s included and the price are yours to set — and keeps members engaged with a digital card in their wallet and automatic recall for the care they’re due. It’s for membership and retention, not a points-for-treatment rewards scheme, and it works alongside your clinical systems.
- Configurable membership / care plans.
- A digital card in Apple & Google Wallet.
- Automatic recall for included care.
- One clean member record per patient.
Membership & retention only · not a points, spend-tier or treatment-reward scheme · no paid patient referrals · UK GDPR-aware.
Membership plans
Plans your patients choose to belong to.
Build membership or care plans in minutes — you decide the tiers, what’s included and the price. Every plan is preventive care and member service — never a reward for spending on treatment.
Fully configurable — the tiers, included care and pricing are yours to set. No points earned by spending, and no ranking of patients by what they pay.
Retention & recall
Keep members on track — and coming back.
Members stay engaged with the care their plan already includes: automatic recall brings them back for their check-ups and hygiene, their membership card stays current in their wallet, and every member is one clean record across your channels.
- Automatic recall for included, preventive care
- A membership card that auto-updates in the wallet
- One clean member record — duplicates merged safely
Retention through appropriate, included care — never pressure to buy treatment.
What you get
Everything to run a clinic membership programme.
Digital membership card
Each member carries their card in Apple or Google Wallet with their plan and member number — and it auto-updates, so there’s nothing to reprint.
Automatic recall
Members are reminded when the check-ups and hygiene their plan includes are due, keeping preventive care on track.
Priority & flexible booking
Offer members priority slots and flexible rescheduling as a plan benefit — a service perk, not a treatment inducement.
One clean member record
The same patient collected across channels is merged into one record with history intact — no duplicates, no confusion.
Member communications
Keep members informed with updates, reminders and a birthday note — on the channel they chose, with consent.
QR & NFC member ID
Identify members instantly at reception with a QR code or an optional NFC card, linked to their profile.
Membership insights
See active members, renewals due and retention at a glance — a practical view for owners and practice managers.
One workspace
Members are the same records as your CRM and booking — plans, recall and communication in one place, UK GDPR-aware.
Is it the right fit?
Where this membership programme fits.
Best fit for
Private clinics, dental groups, aesthetics and therapy practices that run — or want to run — patient membership or care plans, with a digital card, recall and clean member records.
Not ideal for
Clinics wanting a points-for-spending rewards scheme, spend-based patient tiers, or paid patient referrals — this is membership and retention only, and deliberately avoids treatment inducements.
Key modules
Membership plansdigital wallet cardautomatic recallpriority bookingmember records & mergemember communicationsmembership insights
Next step
Book a demo, or start with a single membership plan and the digital card.
Who it's for
Built for how your clinic keeps members.
01Private GP & specialist clinics
Offer a membership or retainer plan and keep members engaged with the care it includes.
02Dental groups
Run care plans across one or several practices, with recall and a digital card members carry everywhere.
03Aesthetics clinics
Create a membership tier with priority access and member communications — service perks, kept compliant.
04Therapy & allied health
Keep members on track with recall and one clean record, without adding reception admin.
Compliance: MedTechAI runs patient membership and retention only. Plans are preventive care and member service — the software does not operate a points-for-spending scheme, rank patients by what they pay, or pay patients to refer other patients, and must not be used to incentivise clinically unnecessary treatment. It does not diagnose, triage clinically or provide medical advice. Patient data is handled in line with UK GDPR, with access controls and support for access and deletion requests.
FAQ
Questions, answered.
What is patient membership software?
Patient membership software lets a clinic run membership or care plans — you set the tiers, what each plan includes and the price — and keeps members engaged with a digital card in their wallet and automatic recall for the care they are due. It covers membership and retention, and works alongside your clinical systems.
Is this a loyalty points or rewards scheme?
No — and deliberately not. Rewarding patients with points or discounts for spending on treatment can encourage clinically unnecessary care, which we avoid. This runs membership and care plans (preventive care and member service) and keeps members engaged with recall. It does not operate a points economy, rank patients by what they spend, or pay patients to refer other patients.
Can we set our own plans and prices?
Yes — plans are fully configurable. You choose the tiers, decide what preventive care and member-service perks each includes, and set your own prices. The software runs the programme; the clinical and commercial decisions are yours.
How does the membership card work?
Each member carries a card in Apple or Google Wallet showing their plan and member number, with a scannable QR code (or an optional NFC card) to identify them at reception. The card auto-updates when their plan or details change — nothing to reprint.
Does it replace our clinical or practice management system?
No. It is a membership, retention and communication layer that works alongside your existing clinical and practice systems. You keep your clinical records where they are and gain membership plans, a digital card, recall and clean member records.
Does MedTechAI give medical advice?
No. It supports clinic admin, membership and patient communication only — plans, recall, member records and communication. It does not diagnose, triage clinically or provide medical advice, and must not be used to incentivise treatment.
How is patient data handled?
Member details are processed to run the membership programme and communication, kept private with access controls, and handled in line with UK GDPR — including support for access and deletion requests. You control what is captured.
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