Appointment reminders
Send timely, personalised reminders on the channels patients prefer, reducing no-shows without extra reception admin — with a human able to review.
For private clinics, dental groups, aesthetics & therapy practices
Patient follow-up automation for reminders & recalls.
Automate appointment reminders, patient recalls, post-visit follow-up and reactivation — with patient consent and team approval, so every message stays personal and compliant. MedTechAI works alongside your existing clinical systems, keeping patients engaged without adding reception admin.
What patient follow-up automation is
Patient follow-up automation helps a clinic run appointment reminders, recalls, post-visit follow-up and patient reactivation from one place — so fewer patients miss appointments or fall out of care. MedTechAI sequences these messages with patient consent and team approval, keeping communication personal and UK GDPR-aware. It supports admin and patient communication only and does not provide diagnosis or medical advice.
What you can automate
Every reminder, recall and reactivation in one place.
Recall scheduling
Surface patients due for recall and schedule reminder sequences around their next review, check-up or repeat appointment.
Patient reactivation
Identify lapsed patients and run gentle reactivation campaigns to bring them back into care — consent-aware and team-approved.
Post-visit follow-up
Check in after appointments and treatments with follow-up messages that feel personal, keeping the patient journey moving.
Consent & approval
Respect messaging consent on every sequence and keep human or team approval in the loop before follow-up goes out.
Follow-up reporting
See reminder delivery, recall response, reactivation and no-show trends — a practical view of what keeps patients engaged.
How it works
From patients due for follow-up to booked and back in care.
Patient
Do you have evening appointments this week?
MedTechAI
Yes — Tuesday and Thursday until 8pm. Want me to check availability?
Intent: booking · qualified✦ Human review
IllustrativeStep 1 of 4
ServiceConsultation
Preferred dateTue 20 May
09:3010:0011:1514:00
Booked Pending Overdue
IllustrativeStep 2 of 4
Sarah M.Skin consultQualified
James K.Check-upBooked
Aisha R.WhiteningNew
Tom B.Recall dueFollow-up
IllustrativeStep 3 of 4
6-month checkdue this weekReminded
Hygiene recall12 patientsScheduled
Reactivationlapsed patientsSending
Recalls prepared
72%
IllustrativeStep 4 of 4
In your clinic
Recalls that run themselves.
Reminders and reactivation fire at the right moment, on each patient's chosen channel — with a human reviewing anything sensitive.
Is it the right fit?
Where this patient follow-up automation fits.
Best fit for
Private clinics, dental groups, aesthetics and therapy practices that want automated reminders, recalls, follow-up and reactivation with patient consent and team approval.
Not ideal for
Teams needing clinical outreach, triage or automated medical advice — MedTechAI handles admin communication only.
Key modules
Appointment remindersrecall schedulingpatient reactivationpost-visit follow-upconsent & approval controlsfollow-up reporting
Next step
Book a demo, or start with one sequence (reminders or recalls) and expand.
Who it's for
Built for how your clinic keeps patients engaged.
01Private GP & specialist clinics
Cut no-shows with timely reminders and keep review recalls on schedule across services.
02Dental groups
Automate hygiene recalls, check-up reminders and reactivation across one or several practices.
03Aesthetics clinics
Follow up after treatments and reactivate lapsed clients with personal, compliant messages.
04Therapy & allied health
Keep session reminders and post-course follow-up running without reception admin.
Compliance: MedTechAI handles follow-up, recall and reminder messaging as clinic admin communication only. It does not diagnose, triage clinically or provide medical advice. Sequences respect patient messaging consent, keep human or team approval in the loop, and patient data is handled in line with UK GDPR, with access controls and support for access and deletion requests.
FAQ
Questions, answered.
What is patient follow-up automation?
Patient follow-up automation runs appointment reminders, recalls, post-visit follow-up and reactivation for a clinic from one place. MedTechAI sequences these messages with patient consent and team approval, so fewer patients miss appointments or fall out of care — working alongside your existing clinical systems.
Can it reduce no-shows and missed recalls?
Yes. Timely, personalised reminders and recall sequences prompt patients to confirm, rebook or attend, which helps reduce no-shows and keeps review and recall care on schedule. You stay in control of the timing, channels and message content.
How much does it cost, and how do I see it?
Pricing depends on your clinic size and which sequences you use, so we scope it on a quick call. The fastest way to see fit is to book a demo, or message us on WhatsApp with your questions.
Will it work with our booking and CRM tools?
Yes — patient follow-up automation is built to sit alongside your existing booking, CRM and clinical systems rather than replace them. Tell us your current stack when you book a demo and we will confirm how reminders, recalls and follow-up fit into your setup.
How does patient consent work for messaging?
Follow-up only goes to patients who have agreed to be contacted, and every sequence respects messaging consent and opt-outs. You control which patients are included, keep human or team approval on sequences, and can pause or stop any follow-up at any time.
Does MedTechAI give medical advice or diagnose patients?
No. It supports clinic admin and patient communication only — reminders, recalls, follow-up and reactivation. It does not diagnose, triage clinically or provide medical advice, and a human always reviews AI-handled conversations.
How is patient data handled?
Patient details are processed to support reminder, recall and follow-up admin, kept private with access controls, and handled in line with UK GDPR. You control what is captured and can honour access and deletion requests.
Explore the platform