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For private clinics, dental groups, aesthetics & therapy practices
AI chatbot for clinics that answers patient enquiries.
MedTechAI adds an AI chatbot to your clinic website that answers common questions, captures enquiries and books or hands off to your team — 24/7, with human review, no diagnosis and UK GDPR-aware handling.
What an AI chatbot for clinics is
An AI chatbot for clinics is a chat assistant on your clinic website that answers common patient questions, captures enquiries and helps patients book an appointment or reach your team. MedTechAI's chatbot handles FAQs, appointment capture and escalation to staff, and syncs every conversation to your healthcare CRM. It supports patient communication and admin only and does not diagnose, triage clinically or provide medical advice.
Inside the platform
Better answers. Easier follow-up.
See how your team manages knowledge, conversations and enquiries.
Know when to step in.
Review conversations and continue with the full context.
Keep enquiries moving.
See enquiry activity and what needs a follow-up.
What it does
Your website chat channel, handled.
Answers patient FAQs
Handles common questions about services, opening hours, location, pricing ranges and what to expect — instantly, 24/7, with human review.
Captures appointments
Turns a chat into a booking request — collecting service interest, preferred times and contact details, then booking or handing to staff.
Escalates to your team
Recognises urgent, sensitive or clinical questions and hands them to a human, with the full conversation and context passed along.
Never misses an enquiry
Every conversation is captured and followed up, so out-of-hours interest and unbooked chats are not lost.
Synced to healthcare CRM
Each chat becomes a structured enquiry with status and next action — UK GDPR-aware, with access controls, ready for reception.
Chat analytics
See what patients ask, which topics lead to bookings and where the chatbot hands off — a practical view for owners.
How it works
From a website chat to a booked patient.
Patient
Do you have evening appointments this week?
MedTechAI
Yes — Tuesday and Thursday until 8pm. Want me to check availability?
Intent: booking · qualified✦ Human review
IllustrativeStep 1 of 4
ServiceConsultation
Preferred dateTue 20 May
09:3010:0011:1514:00
Booked Pending Overdue
IllustrativeStep 2 of 4
Sarah M.Skin consultQualified
James K.Check-upBooked
Aisha R.WhiteningNew
Tom B.Recall dueFollow-up
IllustrativeStep 3 of 4
6-month checkdue this weekReminded
Hygiene recall12 patientsScheduled
Reactivationlapsed patientsSending
Recalls prepared
72%
IllustrativeStep 4 of 4
In your clinic
Chat that qualifies and routes.
The chatbot answers common questions, captures intent, and hands anything clinical to your staff.
Is it the right fit?
Where this clinic chatbot fits.
Best fit for
Private clinics, dental groups, aesthetics and therapy practices that want a website chatbot to answer patient FAQs, capture enquiries and book or hand off to staff.
Not ideal for
Teams looking for a symptom checker, clinical triage tool or anything that gives medical advice — MedTechAI does none of these.
Key features
FAQ answersappointment captureescalation to staffhealthcare CRM syncUK GDPR-aware handlingchat analytics
Next step
Book a demo, or add the chatbot to your website first and expand into booking, CRM and follow-up.
Who it's for
Built for how patients actually get in touch.
01Private GP & specialist clinics
Answer patient FAQs and capture consultation enquiries from your website around the clock.
02Dental groups
Handle appointment questions and recalls in chat, then book or hand off to reception.
03Aesthetics clinics
Qualify treatment interest and share general information, with sensitive questions escalated to staff.
04Therapy & allied health
Capture new-client enquiries and booking requests without adding front-desk load.
Compliance: MedTechAI's chatbot answers common questions, captures enquiries and books or hands off to staff. It does not diagnose, triage clinically or provide medical advice, and a human always reviews AI-handled conversations. Patient data is handled in line with UK GDPR, with access controls and support for access and deletion requests.
FAQ
Questions, answered.
What is an AI chatbot for clinics?
An AI chatbot for clinics is a chat assistant on your website that answers common patient questions, captures enquiries and helps patients book an appointment or reach your team. MedTechAI's chatbot handles FAQs, appointment capture and escalation to staff — it does not diagnose or give medical advice.
What can the chatbot answer, and what can't it?
It answers general, non-clinical questions — services, opening hours, location, pricing ranges, preparation and how to book. It does not answer clinical or diagnostic questions; those are escalated to your staff, and a human always reviews AI-handled conversations.
Can the chatbot book appointments?
Yes. It can collect service interest, preferred times and contact details, then create a booking request or hand the patient to reception for staff-assisted scheduling. You decide how much it books directly.
How does it hand off to my staff?
When a chat is urgent, sensitive or clinical, the chatbot escalates it to a human and passes along the full conversation and context. Every enquiry is also saved to the healthcare CRM, so nothing is missed.
Can we start with just the website chatbot?
Yes. Most clinics add the chatbot to their website first, then expand into booking, healthcare CRM and follow-up. Tell us your setup when you book a demo and we'll confirm how it fits.
Does the chatbot give medical advice or diagnose patients?
No. It answers common questions, captures enquiries and books or hands off to staff only. It does not diagnose, triage clinically or provide medical advice, and a human always reviews AI-handled conversations.
How is patient data handled in chat?
Chat details are processed to support communication and appointment admin, kept private with access controls, and handled in line with UK GDPR. Patients control what they share, and you can honour access and deletion requests.
Explore the platform